BPO and Managed Services

BPO and Managed Services:

Through BPO you can subcontract your back-office and front-office functions to us. Some of the functions we can handle are below.

Back-office:

Accounting and payment processing
Quality Assurance and Reporting
Human Resources
Regulatory Compliance
Claims Processing

Front Office:

Customer Care
Tech Support, Help Desk / Service desk
Sales and marketing
PR and Scheduling
Inbound/Outbound calls

BPO Lifecycle

Scoping and sizing
Strategize and design the workflow
Lift and Shift to offshore, reduce cost and increase efficiency
Implement and Automate
Monitor, Track and Analyze
Report and Optimize
Feedback and Replicate

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